C1493M-A (8/99)
EH2020 Security-Rated
Ceiling Enclosure
®
3500 Pelco Way,
Clovis, CA 93612-5699
USA
IMPORTANT SAFEGUARDS AND WARNINGS
Prior to installation and use of this product, the following WARNINGS should be observed.
In North America & Canada:
Tel (800) 289-9100
FAX (800) 289-9150
1. Installation and servicing should only be done by qualified service personnel and conform
to all local codes.
2. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure,
it is designed for indoor use only and it must not be installed where exposed to rain and
moisture.
International Customers:
Tel (1-559) 292-1981
FAX (1-559) 348-1120
3. Only use replacement parts recommended by Pelco.
4. The camera and lens combination shall not exceed 3.5 pounds (1.59 kg), unless the
E2020 is used.
5. The maximum camera and lens combination is 10 pounds (4.5 kg) if the E2020 is used.
6. The installation method and materials should be capable of supporting four times the
weight of the enclosure, pan/tilt, camera and lens combination.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous
voltage constituting a risk of electric
shock is present within this unit.
C A U T I O N :
RISK OF ELECTRIC SHOCK.
This symbol indicates that there are
important operating and maintenance
DO NOT OPEN.
instructions in the literature accompa-
nying this unit.
Please thoroughly familiarize yourself with the information in this manual prior to installation
and operation.
DESCRIPTION
The EH2020 is a small, low-profile ceiling enclosure designed for mounting in fixed or dropped
ceilings. It is used for indoor applications only. The unobtrusive, compact design complements
any business or office decor and provides maximum discreet surveillance.
The EH2020 is constructed of steel and is engineered for ease of installation and service. The
back box is mounted above the ceiling and can be mounted directly on a ceiling tile with the
use of two soft-ceiling mounting brackets (included).
The lid is attached to the back box with two tamper-proof screws and is retained by a leash
when removed. When removed, It provides convenient access for adjusting the camera and
lens. The enclosure has an adjustable camera mounting sled to accommodate cameras of
varying sizes.
The EH2020 has an optically clear, impact-resistant Lexan® viewing window which allows no
loss of light to the lens and camera.
INSTALLATION
The following items are supplied:
1
1
1
2
EH2020 enclosure
Hex key for tamper-resistant screws
Thumbscrew, 1/4-20 x 1/2-inch (for camera mounting)
Soft-ceiling mounting brackets
SPECIFICATIONS
MECHANICAL
Camera Mounting: Adjustable camera sled (vertical or horizontal)
Maximum Camera
and Lens Size:
Accepts camera and lens combinations (including BNC connector) up to
8 in. L x 2.8 in. W x 3 in. H (20.32 x 7.11 x 7.62 cm)
Maximum Load
(Camera and Lens
Combination):
3.5 lb (1.6 kg)
Ceiling Mounting: Enclosure back box flange-mounted to fixed ceiling or ceiling tile
Viewing Window: 0.188-inch (4.8 mm) thick Lexan
Window Viewing
Area:
2.5 in. H x 3.0 in. W (6.35 x 7.62 cm)
Cable Entry:
Two 0.875-inch (2.22 cm) diameter conduit knockouts in front and rear of
enclosure back box
Lock:
Two tamper-resistant screws (tool for removing screws provided)
GENERAL
Environment:
Indoor; 32° to 120°F (0° to 49°C)
Steel back box and lid
White epoxy polyester powder coat
See Figure 1
Construction:
Finish:
Dimensions:
Weight:
3.5 lb (1.6 kg)
(Design and specifications are subject to change without notice.)
2X 8-32 X 0.50
TAMPRUF BUTTON
HD SCREW
5.82
(14.78)
4.88
8.90
(12.40)
(22.61)
11.50
(29.21)
9.50
(24.13)
NOTE: VALUES IN
PARENTHESES ARE
CENTIMETERS; ALL
OTHERS ARE INCHES
7.00
(17.78)
4.05
(10.29)
Figure 1. EH2020 Dimension Drawing
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
If
a
warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
1. Model and serial number
Exceptions to this warranty are as noted below:
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
•
•
•
Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.
Three years on Camclosure® and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.
Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.
•
•
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
fixed dome products.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at
(800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned
for credit, and RA number if returned for repair).
•
Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
•
•
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura™ Series distributed network-based video products.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.
•
•
One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether
based on breach of contract, negligence, infringement of any rights of any party or product
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for
such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
REVISION HISTORY
Manual # Date
Comments
C1493M
9/98
8/99
Original version.
C1493M-A
Added maximum load, removed service manual information, reformatted manual.
8/18/99 Added certifications and revised Important Safeguards and Warnings section.
®Pelco and the Pelco logo are registered trademarks of Pelco.
© Copyright 1999, Pelco. All rights reserved.
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